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I've been using Name.com for more than a decade and have had zero issues.

• nucleardog 5y ago
  We were using them for DNS hosting as well as a registrar. About 6 or so years ago suddenly all of our sites went down. A quick look showed their nameservers were returning completely incorrect records for all of our domains (e.g., the A record for each domain resolved to a bunch of different IPs that were not ours and seemed to be other customers'). They had no status page to indicate there was/wasn't any issues. I contacted support and they said it was resolved but wouldn't tell us what or why it happened. When we started transferring domains out, sales contacted us and asked what was going on. They had no idea what we were talking about when I explained what happened. I asked them if they could provide any more information, or if the company would be publishing an incident report. They contacted some tech teams and said all they could tell us was that it was fixed and wouldn't happen again. The issue itself wasn't so much of concern as the complete lack of transparency or communication. No idea if things have gotten better since because there are about a zillion options for registrars and DNS hosting so I've had no reason to go back.