3 ms·
sounds like a false dichotomy to make a naive point. define two extremes, label them bad, and label the middle good. i'd note that it's hard to go wrong delive
by clairity 6y ago
sounds like a false dichotomy to make a naive point. define two extremes, label them bad, and label the middle good.
i'd note that it's hard to go wrong delivering value to the customer first ("product-led"), then trying to capture some of that value for yourself later, because the key to the whole system is that there is some new value created that can be shared. the main danger is not being capitalized enough to eventually capture some of the value and sustain the business.
sales-led tries to capture the value first, then deliver (some of) it to the customer, which can create misaligned incentives and a potentially antagonistic relationship, as it's hard to predict (and agree on) value in the future, and it's tempting to cheap out on the delivery.
but importantly, both can work depending on the market dynamics. it's not strictly an either-or situation, which is the domain of the false dichotomy.