Yep, Red Beads [0]. The system determines performance. Measuring variation within statistical process control and attributing it to individual effort is a mist

Yep, Red Beads [0]. The system determines performance. Measuring variation within statistical process control and attributing it to individual effort is a mistake that keeps being made. Many have made the effort to translate these ideas to knowledge work, so it's not like the manufacturing context is holding this concept back from being understood. [0] https://deming.org/lessons-from-the-red-bead-experiment-with-dr-deming/ https://deming.org/lessons-from-the-red-bead-experiment-with...