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Yes. Electronics are 90 days any reason. Any non-electronics it's "lifetime for any reason". I saw someone return a flat of steaks with half a remaining cooked
by nucleardog 6y ago
Yes. Electronics are 90 days any reason. Any non-electronics it's "lifetime for any reason".
I saw someone return a flat of steaks with half a remaining cooked steak left just saying "my guests thought they weren't very good".
Someone had a custom photo book printed and when they came to pick it up decided they didn't want it anymore and just got a refund.
Someone returned a plasma TV because of the glare from their windows.
My wife bought a car seat there (something you can't return _anywhere_) which we ended up not being able to get installed in the car (had the shitty cheap version of the LATCH clips that are impossible to get tightened up). Took it back for a full refund.
We bought a vacuum there that broke literally a week after the manufacturer's warranty. Brought it in and exchanged it for a new one.
There's no time limit on any of this.
This is by no means normal in North America. It's one of those Costco things like providing part time retail workers reasonable salaries and health benefits, etc that sounds insane in theory but obviously works for them.
I know personally there's been a couple times where I've been on the fence about buying something and ended up purchasing it because "If it sucks/falls apart in 6 months/whatever I can just bring it back."