You went in to the relationship with the belief that Apple was a premium vendor. You recieved a product that was not a premium product. What I think is importan

You went in to the relationship with the belief that Apple was a premium vendor. You recieved a product that was not a premium product. What I think is important is: how much work is to get a replacement? That can really sour a relationship, esp when you may get a refurbished machine as a replacement.