2 ms·
What I've seen that can be effective is to not have a pro rated refund but have the ability to pause the account. This means that the discount for the 1 year co
by nicolas_t 6y ago
What I've seen that can be effective is to not have a pro rated refund but have the ability to pause the account. This means that the discount for the 1 year commitment still makes sense but shows that you're willing to work around the customer's life or issues.