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As someone who has lost a lot of my physical and mental health, when working at Amazon, color me skeptical. > "We are going to be Earth’s Best Employer and Ear

by marcod 5y ago

As someone who has lost a lot of my physical and mental health, when working at Amazon, color me skeptical. > "We are going to be Earth’s Best Employer and Earth’s Safest Place to Work." That being said, if Amazon puts the same resources into this as they put into being customer-centric, it could happen, but I doubt I will be a part of that.

throwaway343233 5y ago
Hear hear. Amazon cost me my mental health and relationship. If they're treating us like this, I can't imagine how the folk working at FCs are treated. Amazon's "Customer Obsession" comes at the expense of their employees. Also the hypocrisy: > Despite what we’ve accomplished, it’s clear to me that we need a better vision for our employees’ success. ...We are going to be Earth’s Best Employer and Earth’s Safest Place to Work. Heh this is coming from a company who refused to release the data from their internal survey about WFH and then made the decision to force everyone come back to the office 5 times/week. I am sure that makes Amazon the best and safest place!
- ignoramous 5y ago
  > Heh this is coming from a company who refused to release the data from their internal survey about WFH and then made the decision to force everyone come back to the office 5 times/week. Andy Jassy went on record during an interview at the 2020 re:Invent that hinted at this. His concerns were more around Amazon's inventiveness being lost if folks weren't in the same physical space as their peers. Given the way Amazon operates (a lot of their processes are around "reinvent, rinse, repeat" at pace leading to "go big or go home"), I believe, the leadership concluded that it couldn't be done with a remote-first culture off the cuff. The leadership probably needs more time to figure remote-work out rather than blanket approve for all teams. From what little I know, Amazon already has a model for "away teams" (distributed teams with some overlapping concerns across geographies) that fits processes required for remote-work within Amazon's operating model but I take it needs to be refined further for it to be applied across all of Amazon. tldr; Amazon isn't the kind of company to resist change; and so, I am positive that for teams that can function just as well remotely would be allowed to do so eventually whilst the leadership works on improving other processes that works given Amazon's scale, culture, and needs. Disclosure: ex-AWS.
supermatt 5y ago
Dont swallow the kool-aid about being customer centric. As a long-term customer I can tell you that ship sailed a few years ago. I try and avoid amazon purchases where possible now.

by marcod 5y ago

throwaway343233 5y ago

Hear hear. Amazon cost me my mental health and relationship. If they're treating us like this, I can't imagine how the folk working at FCs are treated. Amazon's "Customer Obsession" comes at the expense of their employees. Also the hypocrisy: > Despite what we’ve accomplished, it’s clear to me that we need a better vision for our employees’ success. ...We are going to be Earth’s Best Employer and Earth’s Safest Place to Work. Heh this is coming from a company who refused to release the data from their internal survey about WFH and then made the decision to force everyone come back to the office 5 times/week. I am sure that makes Amazon the best and safest place!

ignoramous 5y ago
> Heh this is coming from a company who refused to release the data from their internal survey about WFH and then made the decision to force everyone come back to the office 5 times/week. Andy Jassy went on record during an interview at the 2020 re:Invent that hinted at this. His concerns were more around Amazon's inventiveness being lost if folks weren't in the same physical space as their peers. Given the way Amazon operates (a lot of their processes are around "reinvent, rinse, repeat" at pace leading to "go big or go home"), I believe, the leadership concluded that it couldn't be done with a remote-first culture off the cuff. The leadership probably needs more time to figure remote-work out rather than blanket approve for all teams. From what little I know, Amazon already has a model for "away teams" (distributed teams with some overlapping concerns across geographies) that fits processes required for remote-work within Amazon's operating model but I take it needs to be refined further for it to be applied across all of Amazon. tldr; Amazon isn't the kind of company to resist change; and so, I am positive that for teams that can function just as well remotely would be allowed to do so eventually whilst the leadership works on improving other processes that works given Amazon's scale, culture, and needs. Disclosure: ex-AWS.

supermatt 5y ago

Dont swallow the kool-aid about being customer centric. As a long-term customer I can tell you that ship sailed a few years ago. I try and avoid amazon purchases where possible now.