> Was he abusing policy? Yes. Here, abuse means misuse, which must be interpreted relative to the intent of the ones making the policy (or else it's meaningle

> Was he abusing policy? Yes. Here, abuse means misuse, which must be interpreted relative to the intent of the ones making the policy (or else it's meaningless). The intent is clear: for customers to be able to return the item if they are not satisfied. It is not a borrow/rental policy.