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In India returns are almost always picked up from your home. No need to print labels or package it. On the other hand, In the US, more often than not, you have
by sss111 6y ago
In India returns are almost always picked up from your home. No need to print labels or package it.
On the other hand, In the US, more often than not, you have to pack up your item and drop it off to a store to return it.
- deleted 6y ago[deleted]
- kylehotchkiss 6y agoThis has helped e-commerce grow significantly in India just because people are busy and getting around is always a chore (especially with brands like Nykaa, Myntra, and Ajio) This model would work great to bring more developing countries on board with e-commerce
- sss111 6y agoAgreed, also the traffic in Indian metros like Delhi and Bangalore (and increasingly smaller metros like Jaipur) is horrible. That has certainly helped local e-commerce brands like Myntra and Ajio grow. It's interesting how these clothing retailers still offer a very customer friendly return policy compared to electronics retailers like Amazon or Apple.