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Agreed, but I don't think Americans take it for granted; I think they just don't abuse it. By not abusing a good faith return policy you allow the company to pr
by darkwizard42 6y ago
Agreed, but I don't think Americans take it for granted; I think they just don't abuse it. By not abusing a good faith return policy you allow the company to provide one that is consumer friendly.
- amznthrwaway 6y agoThere’s substantial abuse of these policies in the US.
- petee 6y agoEh, look what happened to LL Bean, they had one of the last real good faith return policies, and it was abused to hard they had to reverse lifetime warranty on existing products to two(?) years. And create a list to track individuals making the returns I hear they'll still honor it in some obvious cases...
- selectodude 6y agoREI did the same thing. People would return ten year old jackets for a full refund because a feather was sticking out. Even Costco has drastically scaled back the return policy on electronics for that reason. In large enough groups, people suck.