There are plenty of cases where I disagree with the outcome of companies I interact with. When I spend 30 minutes chatting with an agent via text with Amazon or

There are plenty of cases where I disagree with the outcome of companies I interact with. When I spend 30 minutes chatting with an agent via text with Amazon or airlines, I might leave the conversation disappointed, but I never doubt their conscientiousness. I highly doubt United beat me at the Turing Test.