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As has been said elsewhere, beware that zealot on your team who keeps on with the whys until the user gives up and screams, in tears, “because I don’t want to d
by redler 5y ago
As has been said elsewhere, beware that zealot on your team who keeps on with the whys until the user gives up and screams, in tears, “because I don’t want to die alone!”
- endiangroup 5y agoI think the insight here is that if you're asking your user you aren't going to get the answers you want. This is why survey writing is so hard, because people can't just explain themselves on the spot.