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Sue them for damages and see what sticks. Causing data loss like this is inexcusable. As a customer in Germany I sure hope the consumer protection agency (Verb
by watt 6y ago
Sue them for damages and see what sticks.
Causing data loss like this is inexcusable.
As a customer in Germany I sure hope the consumer protection agency (Verbraucherzentrale) could make them sing.
- op00to 6y agoWay too technical, will never get anywhere. Have better backups and don’t play cute games with important data storage.
- watt 6y agoNo, the outcome is really simple. You had your DS420j humming along yesterday, then this DSM update comes around and installs overnight, and this morning you have no access to your files. Synology provides no recourse, effectively bricking the device you own. See how Consumer protection agency likes that. You being unable to access files miss out on some important work, or deadline. See how courts like that if you decide to bring a civil suit against Synology.
- op00to 5y agoJudge: Where's your backup?