4 ms·

I wouldn't say the product is a dumpster fire, but core workflows are a mess. This is how you generate and save a password for a new site: 1) Extension button

by dmart 5y ago

I wouldn't say the product is a dumpster fire, but core workflows are a mess. This is how you generate and save a password for a new site: 1) Extension button > Generate Password > Save & Copy 2) After creating account, extension button again > select entry > Edit 3) Click Save in opened modal 4) Click Convert to Login in opened modal 5) Click Edit in opened modal 6) Manually type in the username/email you used on the site 7) Click Save in opened modal 8) Close the modal And this (generating and storing passwords for new accounts) is the main workflow of the product!

bredren 5y ago
Yes, this convert to login only after the item being saved makes little sense. It took a few times of catching the button being shown to figure out the pattern of clicks needed to do this fundamental aspect of what the product is intended to do.
- oliverdunk 5y ago
  There are a few threads related to saving, and I wasn't sure which to jump in to, but I wanted to share a few of the ways we've tried to make saving better in the newer extension. First of all, we have a new "Generator History" section, which contains passwords created by the generator. These are always available if you need them, but don't show up alongside other items, so are less important to clean up. We've also been working on a brand new saving experience which is currently in beta. If we miss a field from the page, you can add it before you save. You can also add tags, and when updating items, see a side by side diff of the changes. There's a screenshot here if you're curious: https://twitter.com/oliverdunk_/status/1382302050369875969?s=20 https://twitter.com/oliverdunk_/status/1382302050369875969?s... It sounds like you have a subscription so if you haven't already, I'd encourage you to give the new extension a try. I totally understand that native app integration might be a requirement for you there, and I'm sorry that it felt like you were getting mixed messaging. Really both things are true - we don't have a timeline for this, since it's a big bit of work and we want to get it right. Support are absolutely correct too though - we're actively working on this, and the integration with 1Password for Linux's beta is the first step, with support for other operating systems very much on our mind. - Oliver, 1Password
  - dmart 5y ago
    Just gave the new (I guess formerly 1Password X?) extension a try and it does seem to handle saving and updating new accounts much better. Props for that, and maybe something to try for anyone else still using the old native app extension.

by dmart 5y ago

bredren 5y ago

Yes, this convert to login only after the item being saved makes little sense. It took a few times of catching the button being shown to figure out the pattern of clicks needed to do this fundamental aspect of what the product is intended to do.

oliverdunk 5y ago
There are a few threads related to saving, and I wasn't sure which to jump in to, but I wanted to share a few of the ways we've tried to make saving better in the newer extension. First of all, we have a new "Generator History" section, which contains passwords created by the generator. These are always available if you need them, but don't show up alongside other items, so are less important to clean up. We've also been working on a brand new saving experience which is currently in beta. If we miss a field from the page, you can add it before you save. You can also add tags, and when updating items, see a side by side diff of the changes. There's a screenshot here if you're curious: https://twitter.com/oliverdunk_/status/1382302050369875969?s=20 https://twitter.com/oliverdunk_/status/1382302050369875969?s... It sounds like you have a subscription so if you haven't already, I'd encourage you to give the new extension a try. I totally understand that native app integration might be a requirement for you there, and I'm sorry that it felt like you were getting mixed messaging. Really both things are true - we don't have a timeline for this, since it's a big bit of work and we want to get it right. Support are absolutely correct too though - we're actively working on this, and the integration with 1Password for Linux's beta is the first step, with support for other operating systems very much on our mind. - Oliver, 1Password
- dmart 5y ago
  Just gave the new (I guess formerly 1Password X?) extension a try and it does seem to handle saving and updating new accounts much better. Props for that, and maybe something to try for anyone else still using the old native app extension.