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> You presume management has the capability to judge the quality of the work. I presume there was a job which needed doing, which is why management hired someo
by CivBase 6y ago
> You presume management has the capability to judge the quality of the work.
I presume there was a job which needed doing, which is why management hired someone to do it. Management may have difficulty evaluating the quality or extent of the work done on any given day, but they should at least be able to evaluate whether it was done at all.
My point is location tracking doesn't provide management any assurances that the employee has done their job at all, much less how well they did it. It's a breach of the employee's privacy which doesn't even further management's goals any more than my privacy-respecting scanner solution.
- lotsofpulp 6y ago> It's a breach of the employees privacy which doesn't even further management's goals any more than my privacy-respecting scanner solution. One of my businesses is currently involved in a lawsuit by someone claiming they suffered a loss due to injury from stepping on a landscaping rock (about 3in x 2in x 1in) in the parking lot. They apparently took a picture of the rock, which was adjacent to the curb. The lawyer is claiming the business is responsible for ensuring the parking lot is clear of obstacles. The crux of the case is not about whether or not this event even took place or if this person is faking it, they don’t have to prove that without wasting a lot of my insurance company’s money. The important part of the case is whether or not the business took reasonable steps to ensure the parking lot was free of obstruction. For this, the plaintiff’s lawyer has deposed the facilities’ manager, the landscaping company, and any staff working that day. All incredibly costly procedural tactics to try and get a settlement. Which they most likely will get from the insurance company. However, these legal costs might be avoided if I could produce electronic logs proving the facilities manager performed routine inspection duties. This is one example of when breaching an employees’ privacy in the manner in question can further management’s goal (and bottom line).
- CivBase 6y agoI'm no attorney, but were I in charge of representing the plaintiff and you presented logs showing your facilities manager's locations throughout the day of the incident, my first question would be something like "how does this prove he verified the parking lot was clear?" It's the same issue. Knowing where the janitor was is not the same as knowing whether she did her job. Knowing where your facilities manager was is not the same as knowing whether he did his. Like I said, IANAL. I have no idea how well that would hold up in court. Regardless, I'm confident security cameras would be at least just as effective for defending your business in cases like this.
- lotsofpulp 6y agoBecause it’s not about proving they verified the parking lot was clear. It’s about proving the business did what is “reasonable” to prevent the problem. It’s why those wet floor signs are so important. The business is being attacked, and the insurance company is looking for any holes in the defense. Any holes in the offense don’t matter, because the plaintiff isn’t going to suffer any loss, and their lawyer is working on commission. So the only person that stands to lose is business and insurance company. Insurance company will fight if it’s open and shut, meaning they don’t think they will have to risk a lot of legal fees trying to shoot down various plaintiff’s claims. But if it looks like plaintiff could drag this out and find a possibility of culpability on behalf of the business, the insurance company will pay to make them go away. And the business’ insurance premiums will rise. Security camera footage would of course be the gold standard in this case. But storing video for so long and having so many cameras is also costly. Using GPS to prove your employee did their duties of at least inspecting the parking lot by showing they walked around it at various times might be something the insurance company can use in their defense. Also, in my specific example, the plaintiff waited almost 11 months to file their lawsuit. These type of people know to wait as long as the legal system allows them to, to increase the likelihood the business has misplaced or thrown out records and memories get fuzzy.
- CivBase 6y ago> Because it’s not about proving they verified the parking lot was clear. It’s about proving the business did what is “reasonable” to prevent the problem. If that's the case, isn't your business already going what is "reasonable" by virtue of employing a facilities manager whose job includes ensuring the grounds are clear of dangerous obstructions while the facility is in operation? Regardless, this scenario doesn't really jive with my assertion that it should be illegal for employers to track their employees. Were that the case, the court's definition of what is "reasonable" could not include maintaining records of your employees' locations throughout the workday, as doing so would be illegal. Although your scenario does at least provide a hypothetical for why a business would consider tracking employees in the absence of such a law. Hopefully courts never set a precedent to actively encourage that kind of tracking.