This has been happening forever. I have always gotten out of it by contacting customer support and begging for them to waive it. My wife accidentally signed up

This has been happening forever. I have always gotten out of it by contacting customer support and begging for them to waive it. My wife accidentally signed up a while ago (not knowing it was a lock in year contract, she just needed it for a month). Half hour back and forth with customer support was enough to get it waived. I would say that "it's just part of the contract" but their mobile apps and lack of clear wording is predatory.