It's an example of "this thing you complain of doesn't affect me, a working age adult, a university educated and highly paid white male, living in a rich area,

It's an example of "this thing you complain of doesn't affect me, a working age adult, a university educated and highly paid white male, living in a rich area, so it couldn't possibly be of merit." People should spend some more time in the community, talk to the old people at the library, do some volunteering. The immense difficulty many people have in filling out a government form is almost traumatic to witness.