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Remember that this is a 2-way street. If the technical person wants to make judgement calls and technical decisions, the technical person shouldn’t be second-gu

• borplk 6y ago
  I completely agree that it is a 2-way street. > If a person can’t defend their decisions and explain their actions, how can they be trusted? I'm not suggesting that the technical person should be somehow exempt from accountability and so on. However often the problem arises from non-technical people wanting to play the role of an expert on a specialised subject. Then they blame their lack of understanding or frustrations on the communication skills of the expert that has decades of relevant expertise on the subject. As opposed to their own lack of qualifications to be a participant in such a discussion. When I go see my mechanic or doctor I expect them to do a good job. I have conversations with them and I can hold them accountable about the quality and outcome of their work. However I don't expect to be sitting in a room around a round table of doctors discussing medical stuff and to understand everything they say or expect them to explain it to me in a way that I understand or expect to be treated like a peer in that group.
  • paulcole 6y ago
    Big difference to me is that your doctor/mechanic isn’t your coworker. Coworkers are peers and trust each other. But they also communicate. Maybe this is too high of a standard but a coworker must be able to explain what they’re doing to me in a way I understand.