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I work in healthcare software and recently did a spike building a voice assistant for the EMR. We compared Google, AWS, Azure and Nuance's voice and intent reco

I work in healthcare software and recently did a spike building a voice assistant for the EMR. We compared Google, AWS, Azure and Nuance's voice and intent recognition and Nuance blew all the others out of the water. When it comes to understanding medical terminology Nuance is way ahead of anything other providers have. Dragon has been around for 23 years and has been THE product for VR in the medical field for at least the last 10 years (from my experience).

ocdtrekkie 5y ago
I think in a lot of cases that is because they tried. You can tell 90% of Google's focus is ad consumers when they develop new services, whereas Nuance has sold medical-focused dictation tools for over a decade.
jonas21 5y ago
Dragon's actually been around since 1982 (39 years). Sad story about the founders, Janet and Jim Baker, though. https://www.nytimes.com/2012/07/15/business/goldman-sachs-and-a-sale-gone-horribly-awry.html https://www.nytimes.com/2012/07/15/business/goldman-sachs-an...
- wombatmobile 5y ago
  The Bakers sued Goldman Sachs for negligence, intentional misrepresentation and breach of fiduciary duty, which in January 2013 led to a 23-day trial in Boston. The jury cleared Goldman Sachs of all charges. https://www.nytimes.com/2013/01/24/business/goldman-sachs-cleared-in-collapse-of-dragon-systems-sale.html https://www.nytimes.com/2013/01/24/business/goldman-sachs-cl...
- Ambix 5y ago
  Very sad story. Two pioneers of voice tech had literally nothing for their hard work.
2fast4you 5y ago
Wow, did not know EMR voice assistant was a thing. Can’t wait till our team works on something like this
- throwaway823882 5y ago
  Every medical practitioner has been begging for voice EMR for like 10 years. EHR systems are a nightmare to update; a doctor basically needs an intern with an iPad to wander behind them and translate their dictation into EHR. Whoever controls this space will have a close relationship with every doctor and nurse (and any EMRs that don't will seriously falter)

ocdtrekkie 5y ago

I think in a lot of cases that is because they tried. You can tell 90% of Google's focus is ad consumers when they develop new services, whereas Nuance has sold medical-focused dictation tools for over a decade.

jonas21 5y ago

Dragon's actually been around since 1982 (39 years). Sad story about the founders, Janet and Jim Baker, though. https://www.nytimes.com/2012/07/15/business/goldman-sachs-and-a-sale-gone-horribly-awry.html https://www.nytimes.com/2012/07/15/business/goldman-sachs-an...

wombatmobile 5y ago
The Bakers sued Goldman Sachs for negligence, intentional misrepresentation and breach of fiduciary duty, which in January 2013 led to a 23-day trial in Boston. The jury cleared Goldman Sachs of all charges. https://www.nytimes.com/2013/01/24/business/goldman-sachs-cleared-in-collapse-of-dragon-systems-sale.html https://www.nytimes.com/2013/01/24/business/goldman-sachs-cl...
Ambix 5y ago
Very sad story. Two pioneers of voice tech had literally nothing for their hard work.

2fast4you 5y ago

Wow, did not know EMR voice assistant was a thing. Can’t wait till our team works on something like this

throwaway823882 5y ago
Every medical practitioner has been begging for voice EMR for like 10 years. EHR systems are a nightmare to update; a doctor basically needs an intern with an iPad to wander behind them and translate their dictation into EHR. Whoever controls this space will have a close relationship with every doctor and nurse (and any EMRs that don't will seriously falter)