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https://paddle.com https://paddle.com - it's like Stripe, but their "Reseller of record" means that they handle all sales tax / VAT issues. For most SaaS busine

https://paddle.com https://paddle.com - it's like Stripe, but their "Reseller of record" means that they handle all sales tax / VAT issues. For most SaaS businesses it seems to reduce headaches a lot.

allie1 6y ago
I’m a customer, and it handles a lot of headaches for accounting. Basically you have 1 client - paddle, as far as the law is concerned. Plus has an easy checkout feature that’s inline for collecting payment info that never touches your server, no headaches securing that info.
- dividuum 6y ago
  Can you share an approximate percentage they take from a transaction for offering that service? Their pricing information seems to be hidden behind an email form.
  - anomaloustho 6y ago
    Around the internet, I saw 5% transaction fee. But, like Plaid, they probably customize the fee based on the product sold and volume.
- GordonS 6y ago
  Did you compare them to others in this space, like FastSpring? Would be really interested to see how it stacks up.
candiddevmike 6y ago
Former Paddle customer, don't believe the hype. Everything is duct tape and half assed with the API, the checkout process is happy path or bust, and you're going to have a hard time migrating to a different processor. Stripe + TaxJar was cheaper and easier to implement and maintain.
- john-state-moz 6y ago
  Another former Paddle customer: I agree with Mike here. Additionally, issuing anything other than the most trivial coupon was a huge hassle, to the point that it distracted from other work (small team).
comprev 6y ago
https://www.fonoa.com/ https://www.fonoa.com/ These guys also have an API for dealing with different tax laws around the world. Founded by some ex-Uber people.
- iudqnolq 6y ago
  Ex-Uber isn't really a selling point for a service where you face large fines if they get fiddly little legal details wrong.
GordonS 6y ago
Not sure if I'm missing something, but there have been companies operating the same way for decades, such as FastSpring. These existing companies all charge a pretty penny though - is Paddle different in that regard?

allie1 6y ago

I’m a customer, and it handles a lot of headaches for accounting. Basically you have 1 client - paddle, as far as the law is concerned. Plus has an easy checkout feature that’s inline for collecting payment info that never touches your server, no headaches securing that info.

dividuum 6y ago
Can you share an approximate percentage they take from a transaction for offering that service? Their pricing information seems to be hidden behind an email form.
- anomaloustho 6y ago
  Around the internet, I saw 5% transaction fee. But, like Plaid, they probably customize the fee based on the product sold and volume.
GordonS 6y ago
Did you compare them to others in this space, like FastSpring? Would be really interested to see how it stacks up.

candiddevmike 6y ago

Former Paddle customer, don't believe the hype. Everything is duct tape and half assed with the API, the checkout process is happy path or bust, and you're going to have a hard time migrating to a different processor. Stripe + TaxJar was cheaper and easier to implement and maintain.

john-state-moz 6y ago
Another former Paddle customer: I agree with Mike here. Additionally, issuing anything other than the most trivial coupon was a huge hassle, to the point that it distracted from other work (small team).

comprev 6y ago

https://www.fonoa.com/ https://www.fonoa.com/ These guys also have an API for dealing with different tax laws around the world. Founded by some ex-Uber people.

iudqnolq 6y ago
Ex-Uber isn't really a selling point for a service where you face large fines if they get fiddly little legal details wrong.

GordonS 6y ago

Not sure if I'm missing something, but there have been companies operating the same way for decades, such as FastSpring. These existing companies all charge a pretty penny though - is Paddle different in that regard?