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Yeah that’s not gonna work. I think you have to align incentives and the contractual level. For example, don’t pay by the hour, Pay for an API. Mandate that it
by pbronez 6y ago
Yeah that’s not gonna work.
I think you have to align incentives and the contractual level. For example, don’t pay by the hour, Pay for an API. Mandate that it’s documented in a machine-readable way. Require it to integrate with your centralized authentication and logging services. Mandate thorough, human-friendly documentation Programmatically validate as much of this as possible, add periodic human review (ie surveys, interviews).
The goal is to treat each team as a vendor for their service. You hold them accountable for the product and pay them for outcomes.