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I ordered panels back in July last year, signed the paper work soon as I could to not be the bottleneck and they didn’t get them installed until November. They

I ordered panels back in July last year, signed the paper work soon as I could to not be the bottleneck and they didn’t get them installed until November. They didn’t submit the loan paperwork so the loan expired. I’ve still yet get a bill for the system and it’s all powered on. I’m really confused how anyone at Tesla allows their solar division to run like this. For all the cost cutting Elon likes to push, this seems like a huge area of waste. I’m just finding it really hard to recommend Tesla solar to anyone. Trying to talk to anyone there is a massive pain point and in my case they clearly don’t want the money. (Just to be clear I’ve reached out a bunch and signed updated paperwork but they’ve still yet to submit).

fiddlerwoaroof 6y ago
Day-to-day, how does the system work for you? Aside from installation issues, is Tesla's app/etc. better or worse than the alternatives?
- michaelt 6y ago
  My solar installation takes care of itself day-to-day - I don't really need an app. If you want to run your dryer when the solar panels are at their best, starting it on a simple timer will get you most of the benefit without any of that insecure IoT nonsense.
- dawnerd 6y ago
  Works fine. Since I own a Model 3 it just made sense, they even threw in a free wall connector.
totalZero 6y ago
Tinfoil hat here, but is it possible that they don't want to realize the revenue right now? I'm not an accountant but I do know that some businesses use lawful tricks to smooth out their profits. Otherwise what you describe seems like atrociously irresponsible business.
- hef19898 6y ago
  If they do that, it is really risky. SOX applies to them, and pushing out invoices by not raising them, for goods delivered, kind of violates revenue recognition requirements. Even if it is by mistake.
- deleted 6y ago
  [deleted]
vkou 6y ago
> I’m really confused how anyone at Tesla allows their solar division to run like this There may be a reason why SolarCity was going bankrupt, and why Elon Musk used his position in Tesla to bail out its primary shareholders (Himself). It could be that the SolarCity business is just not ran well, and after Tesla bailed it out, it... Continues to not be ran well.

fiddlerwoaroof 6y ago

Day-to-day, how does the system work for you? Aside from installation issues, is Tesla's app/etc. better or worse than the alternatives?

michaelt 6y ago
My solar installation takes care of itself day-to-day - I don't really need an app. If you want to run your dryer when the solar panels are at their best, starting it on a simple timer will get you most of the benefit without any of that insecure IoT nonsense.
dawnerd 6y ago
Works fine. Since I own a Model 3 it just made sense, they even threw in a free wall connector.

totalZero 6y ago

Tinfoil hat here, but is it possible that they don't want to realize the revenue right now? I'm not an accountant but I do know that some businesses use lawful tricks to smooth out their profits. Otherwise what you describe seems like atrociously irresponsible business.

hef19898 6y ago
If they do that, it is really risky. SOX applies to them, and pushing out invoices by not raising them, for goods delivered, kind of violates revenue recognition requirements. Even if it is by mistake.
deleted 6y ago
[deleted]

vkou 6y ago

> I’m really confused how anyone at Tesla allows their solar division to run like this There may be a reason why SolarCity was going bankrupt, and why Elon Musk used his position in Tesla to bail out its primary shareholders (Himself). It could be that the SolarCity business is just not ran well, and after Tesla bailed it out, it... Continues to not be ran well.