We see similar things in other industries. When hiring a lawyer a lot of the hours billed might be performed by a law student intern, but billed as if it was th

We see similar things in other industries. When hiring a lawyer a lot of the hours billed might be performed by a law student intern, but billed as if it was the high profile lawyer. In consulting you might interview with one team of senior consultants who lay out the strategy, but once work start you are met with juniors who report to that senior team and “therefore are in effect the same”. But the examples in the article go far beyond “a qualified junior works following instructions from the high profile senior”. In Kwons case it sounds like procedures were deplorable and nurses and ghost doctor incompetent. Scary stuff.