As a manager, you need to find a way to pull information from people: with some it's a team meeting,with others it's over a meal during the lunch,etc. I even d

As a manager, you need to find a way to pull information from people: with some it's a team meeting,with others it's over a meal during the lunch,etc. I even do this sometimes during the management meetings,when I see people clearly not quite happy about something but reluctant to speak,so I ask them directly what's on their mind and that's often enough for them to tell way more than you could have gotten by just expecting for them to speak up.