A grocery store is going to find it far easier to recognize shoddy workmanship in the physical world. And, again, the only software that ever "finishes" is the

A grocery store is going to find it far easier to recognize shoddy workmanship in the physical world. And, again, the only software that ever "finishes" is the software that falls into buggy disuse. The same attributes that make the digital world much faster to create a solution than the analog world make it much more challenging to maintain over the long run, and more difficult to for most people to be able to tell the difference between good work and poor work. I'm not saying we shouldn't expect the business world to be accessible online, just that I'm not convinced it's practical for smaller businesses. I think the end of that road is just forcing them all into Facebook's arms, which is the last place I want them to be.