I bought their most recent harmony remote and it’s gathering dust. They designed it so to switch to a different device you have to power off the current device

I bought their most recent harmony remote and it’s gathering dust. They designed it so to switch to a different device you have to power off the current device. Lots of people asked for this to change in their forums but their stubbornness was unreal. They could have been amazing but the product owners in the Harmony division had contempt for their customers.