Anyone ever read The Phoenix Project [0] or The Goal [1]? The scenario the author described sounds just like the beginning stages from the Phoenix Project (ove

Anyone ever read The Phoenix Project [0] or The Goal [1]? The scenario the author described sounds just like the beginning stages from the Phoenix Project (overwhelming amount of tickets, what's the priority, what even are all of these tickets, printing them out to make the work visible). The concept is Work in Process (WIP). You first need to see it and understand how it moves, or doesn't move throughout the DevOps system. It seems like there might be a quick, easy read that could truly help OP. [0] https://www.goodreads.com/book/show/17255186-the-phoenix-project https://www.goodreads.com/book/show/17255186-the-phoenix-pro... [1] https://www.goodreads.com/book/show/113934.The_Goal https://www.goodreads.com/book/show/113934.The_Goal