I can see it cut both ways. I won’t argue that my way is the only correct way because I’m certain it’s not. Something I didn’t make clear in the very brief de

I can see it cut both ways. I won’t argue that my way is the only correct way because I’m certain it’s not. Something I didn’t make clear in the very brief description I gave was that, yes, capturing context of what was there is important. That said - the two projects I worked in where we did this were filled with bad bugs (a separate and problematic issue). Nothing really replaces spending time with users. That’s what I tend to opt for - figuring out what sucks in their experience and iterate on that.