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I have to agree. There is nothing more demotivating for me than documenting a bug thoroughly, only to have it returned to me two months later as part of a bulk
by EmptyMoon 6y ago
I have to agree. There is nothing more demotivating for me than documenting a bug thoroughly, only to have it returned to me two months later as part of a bulk 'we didn't get to this in time' cleanup.
Issues for those teams usually 'best effort' isolation going forward, which compounds the issue.
- pixl97 6y agoA bug left alone long enough grows from an child bug to an adult bug. You're still caring, feeding, and maintaining that bug the entire time.
- mrec 6y agoI think the oldest bug I've raised that's still open is this Webkit one from 2008 [1]. It still gets plaintive comments from various people every few years. A few more and it'll be going off to college. [1] https://bugs.webkit.org/show_bug.cgi?id=22261 https://bugs.webkit.org/show_bug.cgi?id=22261
- greggman3 6y agoAnd yet this is what several open source projects do, including VSCode. They've even automated the process. If there's no action on a bug for X amount of time it's auto-closed.
- Too 6y agoPossibly worse is those small bugs that would just take a few hours to fix but never get prioritized, yet they still get pulled up for discussion week after week during whole team grooming-meetings. "what is this bug again?" Accumulating a total of more admin-time than solution time.