One thing that REALLY works well for my mobile app is to embedded a simple feedback form within the app accessible from the main menu. It just a text area and a

One thing that REALLY works well for my mobile app is to embedded a simple feedback form within the app accessible from the main menu. It just a text area and a submit button. I receive an email with the feedback and the user emailand try to respond ASAP. I have got tons of great feedbacks over the year and engage deeply with my users thanks to this. I can not encourage enough for this. But don’t open the mail app from your app or ask for anything more than the feedback. Just a text area and a submit button so users don’t get discouraged from reaching you. You can have a look if you are interested https://boomerang-app.io https://boomerang-app.io