Something I do is that I regularly do speedrun videos to demonstrate functionality. These videos are not meant to be shared, but I have never done a video that

Something I do is that I regularly do speedrun videos to demonstrate functionality. These videos are not meant to be shared, but I have never done a video that did not contain curse words, because doing the demonstration reveals learned helplessness. I find myself saying "And you can do this by [5 steps]" and I go "Fuck this shit, why is it 5 steps? God damn. This is unusable." Or I go "And if you want to do this, you click here" and there's an error message that we used to click on to dismiss unconsciously when using the product. My point is, regularly doing videos that demonstrate how awesome the product is reveal how much the product frigging sucks, because there's cognitive dissonance. You find yourself saying "Oh, you can easily do this" but the application as it is clearly shows it's not as easy or reliable. I do this for new branches and features because it puts me as a user². The videos reveal a lot of crap that became invisible to you. One other thing is analytics. I sent a message to a colleague of mine asking him questions about why he was doing certain things with tokens. Track non consumption. Non-consumption. Non-consumption. Are the users able to accomplish core tasks? No? Why? Do they have trouble finding the feature exists? Is it burried? Can the users find the feature, is it easy to use, can they use it consistently, is it reliable? Dogfooding. Do you use the application or is it for someone else? For example, I asked a ride-sharing app team about some use cases: the ability to block drivers I never want to ride with again (one of these drivers got into three road accidents in a single ride, went against traffic, violated roundabouts, and texted while driving. I don't ever want to ride with them, and a review/rating is not enough for me. I have taken multiple rides with that person giving them the benefit of the doubt, but they frequently get into accidents other than that instance. I want to make sure I never see them again, and I figure there are drivers who want to block certain riders as well because a driver claimed they were far until they saw me. They said my phone number looked similar to someone they vowed not to take again until they saw I wasn't that person). This use case is obvious if you ever use the application.