Here's what we do: Our support form lets you do feature requests, information requests, as well as support request. We review and answer every one. People who

Here's what we do: Our support form lets you do feature requests, information requests, as well as support request. We review and answer every one. People who submit multiple and will engage with us we put on a list. Many of those people make it into TestFlight and we have a tight feedback loop with them. They can opt out any time. But we also have a lot of users with a TON of time in the app (some of our people are in the app 6+ hours a day). So they hear about stuff pretty quickly and we try to respond as best we can to fix and improve things. But really, just responding to feedback requests and figuring out who has good ideas and can work with you on those... that's the biggest part aside from the time it takes to manage those relationships.