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I have telemetry disabled, but I would be happy to answer surveys for them. I've done so multiple times in the past. Surveys used to be the standard method for
by freeAgent 6y ago
I have telemetry disabled, but I would be happy to answer surveys for them. I've done so multiple times in the past. Surveys used to be the standard method for gathering user feedback, but they've fallen out of favor. Now everyone wants to do everything using telemetry and other automated data gathering. I wish surveys were utilized more often these days. Talk to your users!
- trog 6y agoI think surveys have fallen out of fashion because enough people have used telemetry or analytics now to know that what people tell you is often at complete odds to their actual behaviour :) The difference between users self-reporting how they use software and what they actually do when you observe them using it is often massive, even amongst technical users.