4 ms·
The root cause wasn't that adult females were checked in as "miss" (which implies it was done against, or regardless of their own intentions). The root cause w
by V-2 6y ago
The root cause wasn't that adult females were checked in as "miss" (which implies it was done against, or regardless of their own intentions).
The root cause was that the system assumed "miss" = "child". So it's a case of a mislabelled category.
The real root cause was a mistranslation: "in the country [India?] where [system programming] was performed the title Miss was used for a child, and Ms for an adult female".
- shadeslayer_ 6y agoIndian and I can confirm isn't the norm.
- nightpool 6y agoI think "Indian?" was just V-2 editorializing, the article itself doesn't name the specific country
- V-2 6y agoYes exactly, it was only my guess, based on: a) the assumption that country in question was likely English-speaking (which increases the risk of translation mistakes, due to the "false friend" effect) b) the fact that India is a powerhouse when it comes to offshoring software development. If it's not the case, well, I wonder if someone is able to identify the country? Out of sheer linguistic curiosity
- Cthulhu_ 6y agoThe real real root cause was that average weight is calculated based on title instead of date of birth.
- alexgmcm 6y agoBut why is it even using the title to determine whether or not they are a child? The whole thing is just bizarre - I guess it was outsourced to some chopshop.
- LeifCarrotson 6y agoAlmost to the end of the "5 whys" analysis: The reason that the mislabeled category was a problem was that the system used those cultural honorifics to estimate takeoff weight. The reason takeoff weight was estimated using those categories, rather than from more accurate birthdate data, or calculated from actual weight data, was...