3 ms·
Field studies and usability testing are some techniques that can be used when you want to discover novel needs and not just minmax existing implementations. Shi
by arkitaip 6y ago
Field studies and usability testing are some techniques that can be used when you want to discover novel needs and not just minmax existing implementations. Shit is hard because it takes tons of work and you have to have the organizational maturity to accept difficult changes.
- rockdoe 6y agoIf we do a field test of browser usage, do we expect the result to leave anything standing that allows typical power user workflows such as HN readers to work?
- arkitaip 6y agoSure, "just" target power users in your tests and have hypotheses at the right level of abstraction.
- rockdoe 6y agoYeah, but how do you assign a weighting here if you don't have the telemetry? Maybe Firefox usage is really like 25% power users, but most of those disable Telemetry, causing the priorities to be all screwed up (See the ALSA example!).