3 ms·
Sit down with a user and watch how they use your product. This is a well known method for seeing how the product is being used, and what causes friction. No int
by falcolas 6y ago
Sit down with a user and watch how they use your product. This is a well known method for seeing how the product is being used, and what causes friction. No interpretation of user input required.
- Vinnl 6y agoMozilla does do that. It looks like that too doesn't seem to give them reason to preserve compact mode. (Though to be fair, UX research like that does indeed highlight what causes friction, not necessarily how many people are strongly attached to features like compact mode.)