<robot voice>We _understand_ you're having a negative experience waiting on hold to speak to a human in our call center. Here at Evil Corp we believe negative e

<robot voice>We _understand_ you're having a negative experience waiting on hold to speak to a human in our call center. Here at Evil Corp we believe negative emotions are best dealt with through long reflection. To better serve you we will be adding 10 minutes to your hold time. Let's hope you're in a better mood then.</ robot voice> (>_<)