I actually have the opposite issue. That is, I find it easier to write my question down and communicate via text. Sometimes, connection issues, background noise

I actually have the opposite issue. That is, I find it easier to write my question down and communicate via text. Sometimes, connection issues, background noise (over video or in person) make it difficult to understand what others are saying. Also, there may be things that were said, but I may not remember, so I'll have to ask again for the information. With text, you can always go back to those messages and re-read them.