I think it's 100% the client. But this is the problem with a federated system like this: it increases your marketing surface without providing apparent value to

I think it's 100% the client. But this is the problem with a federated system like this: it increases your marketing surface without providing apparent value to the consumers. Consumers don't want choice, they want the one product that will do exactly what they need it to do. When I am presented with "choose your client from this list of 5-15" my eyes glaze over. I just want to try the thing. That isn't to say that there shouldn't be choices, there absolutely should. But the problem is that there needs to be a very easy short and gentle on ramp for new users. Element is none of those things. It's name is so forgettable and so generic that people often don't even know whether it's an app, a library, a website, etc. The mobile app is yet another chat app with nobody on it until I do the legwork of pulling them in. It's just not usable on day one after I already spent the time to figure out which app I need. In the meantime, Signal can become your default messenger on Android within a few minutes and do everything you used to be able to do but more and better.