3 ms·
If the scrum master has enough rank or credibility + technical experience, they can get tickets routed and convince team leads that "yes this ticket is your pro
by NortySpock 6y ago
If the scrum master has enough rank or credibility + technical experience, they can get tickets routed and convince team leads that "yes this ticket is your problem until you prove otherwise".
This probably falls under your "solves all inter-team communication problems" catch-all.