I don't see the incentive for them to work on it - by the time you need it you're already deep into using the app so it's an inconvenience. You can get away wi

I don't see the incentive for them to work on it - by the time you need it you're already deep into using the app so it's an inconvenience. You can get away with this when you're the established player, but when you're the new guy every annoyance is a reason to revert to the previous app.