Also be careful, some of these docs have BOMs that screw up parsing tools (even iconv crapped out on one of the files, Qatar I think it was) and the encoding is

Also be careful, some of these docs have BOMs that screw up parsing tools (even iconv crapped out on one of the files, Qatar I think it was) and the encoding is all over the place. At least the phone number is ASCII, but the names may be UTF-8 (with or without BOM), UTF-16-le or...