I'm sorry, but your employer is incompetent if they are not working with their remote staff to make sure their equipment is functional and high quality. That do

I'm sorry, but your employer is incompetent if they are not working with their remote staff to make sure their equipment is functional and high quality. That doesn't mean they must decree that everyone use wired headphones. It means that they need to proactively make sure each staff member has a solution that actually works. I'm a manager and throughout COVID, whenever I noticed a team member with equipment issues I've worked with them to get it sorted out in a way that pleases them and helps everyone else communicate with them. Being able to communicate is part of the job. If you can't do it for social or technical reasons, I'm going to work with you until you can.