While I agree that Uber could have done more here, I'm not sure why you think taxis would be better. If 14 individual yellow cab taxis refused to pick up a pass

While I agree that Uber could have done more here, I'm not sure why you think taxis would be better. If 14 individual yellow cab taxis refused to pick up a passenger, it wouldn't be a story. Apps can also track your location for safety, allow you to report drivers, and help you get picked up from anywhere (instead of having to risk going to a busy street where taxis might roam). The way I see it, Uber is super helpful for people with disabilities.