FWIW, Uber does offer an option called UberAssist[0], which is available in San Francisco (where this woman is from). And as someone else pointed out, Uber send

FWIW, Uber does offer an option called UberAssist[0], which is available in San Francisco (where this woman is from). And as someone else pointed out, Uber sends emails to drivers periodically. What more can it do? Boot drivers after a discrimination incident? By then, it's already too late. [0] https://www.uber.com/blog/los-angeles/introducing-uberassist-la/ https://www.uber.com/blog/los-angeles/introducing-uberassist...