4 ms·

The platforms can make up whatever rules they want to - how does citing those rules justify anything?

• jfengel 6y ago
  It's true. They could ban you for no reason whatsoever, just because they wish to. They don't wish to, because you're bringing them business. The rules are there to beg you to keep bringing them business without driving away their other customers and keeping the eyes of the law off of them. Both of those considerations are going to change as their understanding of what's good for them changes. They cite the rules when they invoke them -- especially in notorious cases that they review individually because they know it's going to drive business away. In most cases they're trying to get away with automation and an army of poorly-paid moderators, which is a crummy substitute but the only way they've figured out how to scale. It's so crummy that they're really forced to exactly what you say: you're banned because can ban you and you don't have any recourse. The rules are a fig leaf. They're just there to try to convey that the company doesn't want to ban anybody who brings in money, and letting you know roughly how they're going to figure out when you're more trouble than you're worth.