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I think that the general point people are making is that Uber is like Ebay - a platform. If a seller on Ebay sells you a busted iphone, Ebay has a 'buyer protec
by passivate 6y ago
I think that the general point people are making is that Uber is like Ebay - a platform. If a seller on Ebay sells you a busted iphone, Ebay has a 'buyer protection' policy to help you seek redress. Maybe Uber needs to have some of that as well.
- stefan_ 6y agoThats what Uber likes to pretend, but at the end of the day they are the ones charging my credit card.
- passivate 6y agoThey don't hire the drivers, and pretty much anyone can join the platform, so I don't agree that its 'pretend'. However, I do think we can do more to make sure the disabled are taken care of. Maybe riders could mark themselves as needing assistance, and drivers could get paid a few more pennies per mile for taking care of them - at the end of the ride, when the passenger approves the 'bonus'.
- mcguire 6y agoUber checks the drivers' licenses of the drivers, no? Criminal background checks?
- patmcc 6y agoWhen I buy something on Ebay I can choose which individual person/store I buy from - I can see reviews, their specific listing, etc. - even if I'm buying the exact same product. With Uber I press a button and some driver shows up. I definitely think I'm dealing directly with Uber a lot more than I am with Ebay.