3 ms·

> (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? I worked at a Costco for a

> (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? I worked at a Costco for a few years, these two questions were drilled into us over and over and over and over. People tried to bring dogs into Costco all the time, and we'd ask these two (and only these two) questions. Occasionally, some new employee or someone who was grumpy would go off script and it was considered a very serious issue. The folks with service animals knew the drill, would answer these questions quickly and succinctly. The ones without service animals would (sometimes) get extremely agitated about them. It's really tough, because so many people are inconsiderately trying to pretend their animals are service animals, which makes life for the folks who require the assistance of a service animal much, much more complicated. If you've ever considered "just ordering a service dog vest online", please reconsider.

mlyle 6y ago
Gah. Humans are so annoying sometimes, aren't they? Did the legally allowed questions allow you to exclude the dog very often, or did you pretty much have to concede the matter most of the time?
- Pfhreak 6y ago
  I never really tried to exclude dogs. Sometimes folks would say, "Oh, no, this isn't a service dog." and we'd ask them to not bring the animal inside. If someone said yes, and explained a task, then let them through. I'd rather allow an animal that wasn't actually a service dog than disallow one that was. If a dog becomes disruptive, you can ask its owner to leave.
- lotsofpulp 6y ago
  >Did the legally allowed questions allow you to exclude the dog very often, or did you pretty much have to concede the matter most of the time? At my businesses, the instruction is to concede as I don't want to get involved in a costly legal fight. I don't see anyway for the business to come out ahead unless you have a recording and solid evidence of the person lying. I don't imagine it's any different for Costco. If anything, it's worse since they have deeper pockets to go after for people looking for a fight.

mlyle 6y ago

Gah. Humans are so annoying sometimes, aren't they? Did the legally allowed questions allow you to exclude the dog very often, or did you pretty much have to concede the matter most of the time?

Pfhreak 6y ago
I never really tried to exclude dogs. Sometimes folks would say, "Oh, no, this isn't a service dog." and we'd ask them to not bring the animal inside. If someone said yes, and explained a task, then let them through. I'd rather allow an animal that wasn't actually a service dog than disallow one that was. If a dog becomes disruptive, you can ask its owner to leave.
lotsofpulp 6y ago
>Did the legally allowed questions allow you to exclude the dog very often, or did you pretty much have to concede the matter most of the time? At my businesses, the instruction is to concede as I don't want to get involved in a costly legal fight. I don't see anyway for the business to come out ahead unless you have a recording and solid evidence of the person lying. I don't imagine it's any different for Costco. If anything, it's worse since they have deeper pockets to go after for people looking for a fight.