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Thought is was funny and interesting. Simplisafe is several hundred dollars in equipment and $24.99 a month and now Wyze (I believe engineers from Amazon start
by JohnJamesRambo 6y ago
Thought is was funny and interesting. Simplisafe is several hundred dollars in equipment and $24.99 a month and now Wyze (I believe engineers from Amazon started the company) is offering it for
~$5 a month for professional monitoring and free equipment. Simplisafe disrupted ADT etc. yet was so slow to IPO that they themselves got disrupted.
- posguy 6y agoI'm certain that Wyze counts me in their 5 million customer statistic, likely twice, but their policies and customer support is abysmal. Ordering the Wyze Sense and Wyze Cam V2 for a family member was easy, but Wyze chose to use a mangled version of the PayPal billing address rather than the shipping address their own order confirmation email showed. It took a full week of working with their support, showing them USPS had declared the parcel as dead (since the mangled address was undeliverable and 3 states away from the correct shipping address) to get a refund. Wyze won't be able to properly support customers at the $5 a month price point, their hub has no cellular connectivity capabilities and the platform is limited compared to what has come before them (eg: Iris by Lowes). No glass break sensors, smoke detectors,temperature/humidity built into motion sensors, moisture sensors for plumbing, etc.