I don't disagree with asking for a email in exchange for a trial product, but I do disagree with his overall mentality. This person never cared about his users.

I don't disagree with asking for a email in exchange for a trial product, but I do disagree with his overall mentality. This person never cared about his users. He cared how they made him feel, that's a huge difference. Nothing about this leads me to believe that he wanted them to succeed, or to help them in any way. He wanted his ego stroked and his bank account increased.